Accessibility

1. Using this website

This website is run by Middlesbrough Council, on behalf of Public Health South Tees (Middlesbrough Council and Redcar & Cleveland Council). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Zoom in up to 200% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • View the website using any device e.g. mobile phone, tablet, desktop computer

AbilityNet has advice on making your device easier to use if you have a disability.

2. How accessible is this website?

Most of this website is compliant with the W3C WCAG 2.1 AA accessibility standard. However, there are some parts of this website which are not fully accessible:

  • None of our PDF documents have been produced to meet accessibility standards
  • Third party videos (i.e. those we have not created or contributed to) which we embed or link to cannot be guaranteed to meet accessibility standards

3. What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you within 10 working days.

4. Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Digital team by emailing the issue to digital@middlesbrough.gov.uk.

5. Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

6. Technical information about this website’s accessibility

Middlesbrough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed under section two of this page.

7. Non-compliance with the accessibility regulations

Site navigation – WCAG 2.1 success criterion 2.4.5 (multiple ways)
We should give users multiple ways to find our content – for example, a menu, an HTML-format sitemap, a search function. We are not compliant with this as we currently only provide a menu.

We plan to fix this by March 2020.

Form data – WCAG 2.1 success criterion 3.3.4 error prevention (legal, financial, data)
We should try to prevent users being able to submit incorrect information using a form. We are partially compliant with this. We prevent users from being able to submit a form if their information is in the wrong format, for example, an email address which is not complete. We do not show a copy of the user’s information before submitting the form to allow them the opportunity to review the information. Our forms do not contain multiple pages, and therefore it is easy for a user to review the information they have entered before they submit the form. We do not send users a copy of the information submitted. This therefore reduces the risk of confidential information being incorrectly shared with someone if the user has entered an incorrect email address.

We plan to fix this by March 2020.

PDF documents (published after September 2018)

We are required to make PDFs published after September 2018 accessible. This includes structuring them using headings and tags which are understood by screen readers, and making sure they have suitable colour contrast.

We plan to fix this by May 2020.

8. Content that’s not within the scope of the accessibility regulations

Older PDFs and other documents (published before September 2018)

None of our PDFs meet accessibility standards – for example:

  • they may not be structured so they’re accessible to a screen reader – this doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value)
  • consideration may not have been given to colour contrast – this doesn’t meet WCAG 2.1 success criterion 1.4.3 contrast (minimum)

None of our PDFs are essential to providing our services. They are provided for professionals to download and print. They are not intended to provide information to patients about screening; information for patients is available in an accessible, HTML format on our website.

The accessibility regulations don’t require us to fix PDFs or other documents published before September 2018 if they’re not essential to providing our services.

9. How we test this website

This website is tested every 7 days. The tests are carried out by the Middlesbrough Council Digital team using online accessibility reporting tools and manual testing. Required changes that are discovered as a result of these tests will be implemented within two months.

10. What we are doing to improve accessibility

Our accessibility road map below shows how we aim to improve accessibility across this website.

Issue Target fix date
The site currently fails WCAG 2.1 success criterion 2.4.5 (multiple ways). We should give users multiple ways to find the content on this website.

We will achieve this by adding an HTML-format sitemap of the website.

March 2020
The site is currently only partially compliant with WCAG 2.1 success criterion 3.3.4 error prevention (legal, financial, data). We should stop users from being able to submit incorrect data.

We will achieve this by adding a reminder to users at the bottom of every form to check the information before they submit it.

March 2020
The site has PDFs published after September 2018 which are required to be accessible.

We will achieve this by using Adobe Acrobat to run an accessibility check on each document, and fix any errors which are preventing the document being accessible.

May 2020

This statement was prepared on 23/01/2020. It was last updated on 30/01/2020.

AAA screening
Bowel screening
Breast screening
Cervical screening
NHS Health Check
Reduce your risk